Legal Information

Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 15, 2025

1. Introduction

Royal Car Rental ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website royalrentals.in and use our car rental services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:

  • Name and contact information (email address, phone number)
  • Driver's license information
  • Payment information (credit card details, billing address)
  • Residential address
  • Emergency contact information

Usage Data

We may also collect information about how the Service is accessed and used ("Usage Data"). This may include:

  • Your computer's Internet Protocol address (IP address)
  • Browser type and version
  • Pages you visit on our Service
  • Time and date of your visit
  • Time spent on pages
  • Other diagnostic data

3. How We Use Your Information

Royal Car Rental uses the collected data for various purposes:

  • To provide and maintain the Service
  • To process car rentals and reservations
  • To verify your identity and driving credentials
  • To process payments and prevent fraud
  • To provide customer care and support
  • To provide analysis or valuable information to improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues
  • To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following situations:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Data Protection Rights

You have the following rights:

  • Access: You can request copies of your personal data
  • Rectification: You can request correction of inaccurate or incomplete data
  • Erasure: You can request deletion of your personal data
  • Portability: You can request transfer of your data to another organization
  • Object: You can object to processing of your personal data

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.

If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Royal Car Rental

Udaipur, Rajasthan, India

Phone: +91 6367081280

Email: info@royalrentals.in